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  • Customers like
    • Three-wheel rollator1
    • Never for american products1
    • Never will buy drive medical1
  • Customers don't like
    • Bad design and not safe2
    • Not safe --attitude about it1
    • Worst customer service and care1

  • Jul 03
  • Hospitals, Clinics and Medical Centers, Doctors
  • Everett, Washington
  • Cobalt Wheelchair
  • 1
  • REVIEW RATING 4/5

The controller charger indicator lights up left to right and then goes off. No power at all. There is no way to contact drive medical from the information in the owners manual. Just registration and warranty information. Guess we'll take it back to the store and see if they'll exchange it for another one. Not sure even how to troubleshoot since there is no category for no power in owner's... Read more

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  • Jun 26
  • Health and Beauty
  • Portsmouth, New Hampshire
  • Drive Medical Nitro Euro Style Rollator Walker
  • 9
  • REVIEW RATING 4/5

My husband was thrilled with his walker till the front wheel broke off. The company sent the wrong wheel and by the time it was straightened out, we were over the 90 day warranty. Then the brake broke off. We bought another one while my local medical supply was fixing that one. They could not get the parts, so goodbye $350. Then the brakes on the second one broke after one year and we cannot get... Read more

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  • Jun 17
  • Hospitals, Clinics and Medical Centers, Doctors
  • Holbrook, New York
  • Walker
  • 14
  • REVIEW RATING 4/5

DRIVE EQUIPMENT IS GARBAGE,UNLESS YOUR 80 YRS OLD AND WAITING TO DIE IN A NURSING HOME,THEIR STUFF DON'T LAST! MY STEEL WALKER WHICH IS RATED FOR 350LBS(I'M 180LBS) BROKE AFTER 6 MONTHS BECAUSE THE STEEL TUBES ARE PAPER THIN AND THE WELDS JUST RIPPED OUT! MY WHEEL CHAIR THE FRONT WHEELS WORE OUT AND THE FRAME BROKE WITHIN A YEAR,I'M ON MEDICARE AND THEY WILL ONLY REPLACE IT EVERY FIVE YEARS!... Read more

Was this review helpful? 0 0

  • Mar 05
  • Health and Beauty
  • Riyadh, Ar Riyad
  • Electric Wheelchair
  • 43
  • REVIEW RATING 4/5

This Cirrus plus is with me and i wanted an expert reply in my case of flashing code light Three red & one Yellow, but since its my only wheelchair this is almost new. & I am mailing Drive website mail address, but there is no reply and help. they are phetic in service and heavy & bulky chairs are worst i preffer a china & Korean made chairs , they are light weight and foldable... Read more

Was this review helpful? 0 1

  • Feb 17
  • Health and Beauty
  • Cleveland, Ohio
  • Duet Transport Chair
  • 81
  • REVIEW RATING 4/5

A provider in this city and I have tried to communicate with DRIVE Engineers and Legal Dept the problem that I had with The Duet Rollator Transport Chair. I was tossed from the chair and needed attention to what was happening. (Dangerous) After getting no satisfaction I went to a motorcycle shop to have them look it over. Here are the comments: "I believe the medical device that you bought is... Read more

Was this review helpful? 1 0

I bought a piece from this company to fix my drive rotator. It did not fit I sent it back .I have received no refund. I have been told their records say I received a refund. I assure you I did not. Someone fix this. Add comment

  • Jul 13, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Walking Crutches
  • 4
  • 4
  • 75
  • REVIEW RATING 4/5

I received a pair of crutches from the urgent care office for a strained ankle. While walking ( crunching ) the crutch tips failed due to a missing washer. My crutched collapsed and I now have a torn Achilles' tendon. I called to complain and was only offered properly manufactured crutch tips. The second crutch failed the same way. The first crutch failed less than 1 day after I received, ... Read more

Was this review helpful? 1 0

  • Jun 16, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Sacramento, California
  • Pride Go Lite Baratric Rollator Walker
  • 1
  • 1
  • 96
  • REVIEW RATING 4/5

this BARATRIC walker/rollator has a lifetime warranty that states it will hold up to 500 pounds. well it will not. the frame bent the first time he used it to go to doctors appointment and now is unsafe to use and pride medical is not returning emails guess they do NOT care if disabled,seniors get hurt or break a bone or their hips due to this. disabled/seniors relay on their walkers. IF they... Read more

Was this review helpful? 1 0

  • Jun 11, 2013
  • Health and Beauty
  • Philadelphia, Pennsylvania
  • Wheelchair
  • 2
  • 2
  • 85
  • REVIEW RATING 2/5

SilversportII standard wheelchair: Only 2 weks old and the main weld that holds the front wheel assembly onto the chair frame broke and sent my mother tumbling out of the chair when it tipped over. The little metal brace support easily bent under the pressure. My mom is tiny and only weighs 130 lbs, and is recuperating from surgery for a broken hip. I am appalled at the terrible workmanship and... Read more

Was this review helpful? 2 0

  • May 17, 2013
  • Drug Stores and Drugs
  • Phoenix, Arizona
  • Drive Medical Nebulizers
  • 1
  • 1
  • 81
  • REVIEW RATING 2/5

My nebulizer failed under warrantee. I hecked with drive medical and was advised to return it to the selling vendor. I contacted them in Nov 2012. I returned it to them. I had not heard from them so after the holidays I called them ( Oxy Med Home Care, Trenton,nj. ) They person I spoke to found it in the back room, and nothing had been done. They started to process the claim and were told by... Read more

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