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Drive Medical in Tampa, Florida - Rollatorneeds to be fixed

Humana gold plus insurance sent walker... Wheel fell off
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Review
#1363909 Review #1363909 is a subjective opinion of poster.

Drive Medical - I have try to get *** of the company

You can feel the string in the mattress i have been trying to find were he got the bed so i am trying to get the matress for it the doctor did a Referral for it
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Review
#1256386 Review #1256386 is a subjective opinion of poster.
Reason of review
Bad quality

Drive Medical in Gatesville, Texas - Good good

4.9
Details
Drive Medical - Good good
MY ZOOME3 Is broke broke Zoome3
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Review
#1241715 Review #1241715 is a subjective opinion of poster.
2.7
Details
I recently had major surgery on my ankle and have had to use the knee scooter due to being non-weight bearing for 6 weeks. I have fallen 5 times within 5 weeks. My first fall was not even 24 hours after surgery. I ended up in the ED 2 days in a row from the intense...
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Review
#1182031 Review #1182031 is a subjective opinion of poster.
Pros
  • Never will buy drive medical
Cons
  • Bad design and not safe
Reason of review
Bad quality
Loss
$10000
Drive Medical - FACTORY DEFECT ON FULL ELECTRIC HOSPITAL BED
Drive Medical - FACTORY DEFECT ON FULL ELECTRIC HOSPITAL BED
PATIENT NAME MARIA MADRIZ BACK IN 2015 MEDICARE PAID FOR A HOPITAL BED 1/2 RAILS BUT MY MOTHER NEED IT A FULL ELECTRIC WHICH I PAID $400.00 DOLLARS FOR FULL ELECTRIC UPGRADE FOR DAY ONE THE BED WAS MAKING A NOICE LIKE AN OLD TRACTOR I CONTATED DIAMON TO COMPLAINT BED...
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Review
#1126611 Review #1126611 is a subjective opinion of poster.
Product
Cons
  • Bad logistics
Reason of review
Bad quality
Loss
$1600
Preferred solution
replace the bed
Tags
  • Bedside Helper Assist Rail

Drive Medical - This will be the second time in a year that bearings have co

3.1
Details
Second time I was walking down side walk, there was a small stone and the wheel caught it and I came to a very quick stop, the next day it felt funny and saw it was broke...not for sure what happened the first time.. at almost 83.00 a wheel they should hold up better...I am very depended on my walker to get around so having to hobble around with a cane is dangerous and very inconvenient...
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Review
#1092219 Review #1092219 is a subjective opinion of poster.
Reason of review
Bad quality
4.4
Details
on 2-14-17 i ordered and received 4 days later a drive medical spitfire scout upon inspection of box every thing was good.when i opened the box in the middle on the very bottom lay a piece of plastic. after assembly the steering would only turn left , after checking...
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Review
#1010728 Review #1010728 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
I have an issue with Drive Medical UK office as they never reply to emails, there's never anyone to speak to when calling them and they never return my calls. UK Customer service is appalling and non existent. I am trying to obtain a new carry bag as mine is broken and...
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1 comment
Anonymous
#1438581

My Drive Phoenix Scooter, still in warranty, hardly used, needs service. Your warranty, covering only parts, is wholly inadequate.

The user--most often an elderly disabled person--should be able to take the product back to the dealer, who should arrange for repairs and return to the owner.

Now the owner is on his own, and is often limited to dealing with a repair station far from his home.Getting warranty service under present conditions is a nightmare and an expensive proposition. Can you image what it would be like to buy a car under similar restrictions?

Review
#977119 Review #977119 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
I ordered via walmart on 25 Nov for this Drive Medical Folding Exercise Peddler with Electronic Display Sku: 6000194059425. And instead of sending the item to me, Drive Medical sent it to Walmart and Walmart never sent it. I called up Drive medical customer support and...
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Review
#975062 Review #975062 is a subjective opinion of poster.
Cons
  • Irresponsible
  • Bad logistics
  • Terrible customer service
Reason of review
Order processing issue
Loss
$74
Tags
  • Bad Customer Support
  • Exercise Peddler
  • Online Buy
Seriously is dangerous, went to sit and chair rolled backwards. I fell hurting my back, head, both legs and arms. The wheel brake is faulty. I am now afraid to use this walker. I am waiting to see a back specialist. I am still having so much pain. I can hardly walk and...
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Review
#933586 Review #933586 is a subjective opinion of poster.
Reason of review
Dangerous
Loss
$25000
Preferred solution
May sue Manafacturer
Tags
  • Drive Walker