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1.3
Details
DO NOT BUY Drive Medical's Voyager Pro Nebulizer. First, it is very difficult to assemble. Its parts do not fit together well and once in place, they are extremely difficult to remove for cleaning. To clean it, you are required to be extremely careful not to get liquid...
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Review
#905470 Review #905470 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Resolved
1.3
Details
Drive Medical - Stained Bedside Assist Rail
Drive Medical - Stained Bedside Assist Rail

Update by user Aug 20, 2016

This has ended well. It was a lot of work but, thanks to eBay stepping in, I got a full refund for the item and the shipping.

I have no doubt that Drive Medical would NOT have provided a refund if it had not been for eBay stepping in. So, thanks to eBay - felling more...

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Review
#891318 Review #891318 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$99
Preferred solution
Full refund
1.0
Details
I was considering the Duet Rollator Transport Chair but not anymore. I put my 82-year-old mother in the chair at the medical supply store and when she leaned forward the chair suddenly flipped forward sending her tumbling across the floor. She was sore from the fall...
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Review
#882520 Review #882520 is a subjective opinion of poster.
Cons
  • Defective mechanical parts
Reason of review
Damaged or defective
Preferred solution
Remove the product from the market

Drive Medical - Walking Cane Review from Hagerstown, Maryland

1.0
Details
Drive Medical - Walking Cane Review from Hagerstown, Maryland
Don't waste your money on the hurrycane they fall apart more than you think. My husband's fell apart in two places and instead of replacing it etc. They want us to pay $19.95 to pay for replacement piece of *** canes. The bungee cord broke in my husband's.
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Review
#871604 Review #871604 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I purchased a bed from Prime Plus. About a month after, they were purchased by Drive. I went out of my way to avoid buying a low air loss bed/frame from Drive because I've heard such bad things, but once they bought out PrimePlus there was nothing I could do. ...
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Review
#866994 Review #866994 is a subjective opinion of poster.
Product
Cons
  • Customer service
  • No resolution to concern
Reason of review
Bad quality
Loss
$5000
Preferred solution
Deliver product or service ordered
1.0
Details
My mother ordered a Bathroom Safety Shower Tub Bench Chair, which is supposed to be durable and hold up to 400lbs. For the first month or so, the bench was great. I put it together for her with ease, as there was simple thumb screws and click-adjusting legs. ...
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Review
#835842 Review #835842 is a subjective opinion of poster.
Cons
  • Poor quality product
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
My mother was thrown from the "Drive" walker on two occasions when a tiny bump was hit on carpet. The second time she was even holding on tightly when I was slowly pushing her on a sidewalk. The front wheels have no forgiveness. Now she is afraid to be pushed in it....
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1 comment
Anonymous
#1184456

July 12, 2016

I was looking for recalls on the Drive Transport Chair/Rollator. Today I was thrown from my chair while my nurse was pushing me on the flat carpet!

In my apartment building. We was told that the front Left Wheel was shaking so bad; just before it threw me on the floor. I was hurt badly and had to call 911 to help me off the floor.

Then I had to go to the ER where I spent 8 hours in pain. This chair in unsafe!

Review
#824172 Review #824172 is a subjective opinion of poster.
Reason of review
My mother was luckily not injured
My Drive knee Walker has developed a loose post that holds the handlebars and steers the unit. It rattles and feels like it's falling apart and there seems to be no way of tightening it. What's the cure? I gives one a really unsteady feeling like it's going to fall...
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1 comment
Anonymous
#1112085

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. When prompted you may choose customer service or technical support.

Sincerely,

Drive Devilbiss

Review
#788324 Review #788324 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I was given a brand new Nitro rollator by my brother and within 8 mo. the handle broke off and caused me to fall and cut my forearm and the gagged edge. Customer service said I had to go through the store that sold it, but they don't do repairs on the products they...
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1 comment
Anonymous
#1112109

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

Review
#783017 Review #783017 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution
1.0
Details
Insolent customer service department. Difficulty replacing defective parts on medical bed. Contractor that installs bed is not paid for labor to remove defective parts. Customer service tries to deny service claims they can only talk with distributor. They won't pay...
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2 comments
Anonymous
#1112111

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

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Review
#679393 Review #679393 is a subjective opinion of poster.
Cons
  • Worst customer service and care
  • Bad design and not safe
  • Defective mechanical parts
Reason of review
Poor customer service, bad quality, defective parts and service.
Preferred solution
Pay shipping cost, labor for removal and installation of parts, and an apology for insolent customer service representative.