Drive Medical Reviews and Complaints
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1
ISSUE RESOLVED
68
TOTAL REVIEWS
$49.8K
CLAIMED LOSSES
$2.2K
AVG LOSS
16.5K
PAGE VIEWS
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Ask a Question About Drive Medical
Cons
- Bad design and not safe
- Terrible customer service
- Poor quality product
Pros
- Never will buy drive medical
- Great ideas
- Three-wheel rollator
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- Latest review first
- Most helpful reviews first
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My mother fell from this chair times and injured her back and hit her head. I fell too while trying to catch her along with another family member.
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1 comment
Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.
Sincerely,
Drive Devilbiss Healthcare
Review
Product
Reason of review
Bad quality
Drive Medical in Everett, Washington - Cobalt wheelchair does not work after using for two months
The controller charger indicator lights up left to right and then goes off. No power at all. There is no way to contact drive medical from the information in the owners manual. Just registration and warranty information. Guess we'll take it back to the store and see if they'll exchange it for another one. Not sure even how to troubleshoot since there is no category for no power in owner's manual. This chair was 1,600.00. Nice chair except for the seat, footrest and seat controls all to far away for someone sitting on the chair to use. Don't think we'll be buying another drive medical product.
2 comments
Review
Cons
- Bad design and not safe
Reason of review
Bad quality
Loss
$1600
Preferred solution
Let the company propose a solution
My husband was thrilled with his walker till the front wheel broke off. The company sent the wrong wheel and by the time it was straightened out, we were over the 90 day warranty. Then the brake broke off. We bought another one while my local medical supply was fixing...
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2 comments
Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.
Sincerely,
Drive Devilbiss Healthcare
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Review
Cons
- Bad design and not safe
Reason of review
Problems with payment
Loss
$700
Preferred solution
Let the company propose a solution
Tags
DRIVE EQUIPMENT IS GARBAGE,UNLESS YOUR 80 YRS OLD AND WAITING TO DIE IN A NURSING HOME,THEIR STUFF DON'T LAST! MY STEEL WALKER WHICH IS RATED FOR 350LBS(I'M 180LBS) BROKE AFTER 6 MONTHS BECAUSE THE STEEL TUBES ARE PAPER THIN AND THE WELDS JUST RIPPED OUT! MY WHEEL...
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Review
Cons
- Sucks
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution
Drive Medical in Riyadh, Ar Riyad - This is a WORST company for Electric wheelchair, specially CIRUS. Very bad Customer Service Repair
This Cirrus plus is with me and i wanted an expert reply in my case of flashing code light Three red & one Yellow, but since its my only wheelchair this is almost new. & I am mailing Drive website mail address, but there is no reply and help. they are phetic in service and heavy & bulky chairs are worst i preffer a china & Korean made chairs , they are light weight and foldable including inbuilt battery, and easy to carry, long lasting. This is my first American chair and i am not happy, will never buy american brand agian. best is Chines low cost efficient and ultra light weight. Atleast they dont steal hard earned money from disabled. Live long China products. China takes care of Every one in the world, specially disabled products. not like hungry and Greedy Americans.
1 comment
Review
Product
Pros
- Never will buy drive medical
- Never for american products
Cons
- Worst design and badly priced
- Worst customer service and care
Reason of review
Poor customer service
Loss
$900
A provider in this city and I have tried to communicate with DRIVE Engineers and Legal Dept the problem that I had with The Duet Rollator Transport Chair. I was tossed from the chair and needed attention to what was happening. (Dangerous) After getting no satisfaction...
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2 comments
Three weeks ago, i was sitting in a Drive rollator, bent forward just alittle, and it dumped me to the floor. I went down on my toes as my feet had been on the footbar.
Broke my right big toe, bruised my other foot and got a rug burn and bruise on my left knee. The design is flawed and Drive should pull these immediately.
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Review
Product
Pros
- Three-wheel rollator
Cons
- Not safe --attitude about it
Reason of review
Bad quality
Refund Review
I bought a piece from this company to fix my drive rotator. It did not fit I sent it back .I have received no refund. I have been told their records say I received a refund. I assure you I did not. Someone fix this.
Review
Electric scooter delivered on time, worked fine fine for about a week. Forward button quit working at times, then would not turn off, scooter kept running. After several conservations with Drive Medical and BJ's Wholesale, they were to issue a return order. Next day...
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Review
I received a pair of crutches from the urgent care office for a strained ankle. While walking ( crunching ) the crutch tips failed due to a missing washer. My crutched collapsed and I now have a torn Achilles' tendon. I called to complain and was only offered...
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7 comments
If You want to know all about crutches then visit here: https://crutchesprices.com
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Review
Tags
Update by user Jul 19, 2013
pride medical STILL will NOT replace
still NOT returning emails
as stated before they do NOT care
Original review posted by user Jun 16, 2013
this BARATRIC walker/rollator has a lifetime warranty that states it will hold up to 500 pounds. well it will not. the frame bent the first time he used it to go to...
1 comment
Pride medical is a different company than Drive Medical. It`s like blaming Ford for a defective Chevrolet
Review
Loss
$389
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Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.
Sincerely,
Drive Devilbiss Healthcare
Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.
Sincerely,
Drive Devilbiss Healthcare