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SilversportII standard wheelchair: Only 2 weks old and the main weld that holds the front wheel assembly onto the chair frame broke and sent my mother tumbling out of the chair when it tipped over. The little metal brace support easily bent under the pressure. My mom...
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3 comments
Anonymous
#1112122

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

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#417391 Review #417391 is a subjective opinion of poster.
My nebulizer failed under warrantee. I hecked with drive medical and was advised to return it to the selling vendor. I contacted them in Nov 2012. I returned it to them. I had not heard from them so after the holidays I called them ( Oxy Med Home Care, Trenton,nj. )...
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2 comments
Anonymous
#1112133

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

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#409722 Review #409722 is a subjective opinion of poster.
Loss
$300

Drive Medical - Don't Every Trust this company

Got my extremely disabled mother a wheelchair from these people. Right from the start the black wheels left black marks all over the carpet and lino. Phoned them and they were TOTALLY UNHELPFUL. Suggested my elderly father just get down and scrub the black marks off the carpets on a daily basis. Also said it was my parents fault as they had used the wheelchair outside - wheeling her from front door to car. What sort of company sells a wheelchair and then says it can't be used outside !! There is nothing on any paperwork/advert that says it is for indoor use only. These people are theives plain and simple - they've taken money from an elderly infirm couple and are now fobbing them off. Have now passed this to Trading Standards. Don't order from these people, they will cause nothing but stress and heartache for your family.
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3 comments
Anonymous
#1112134

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

pattym
#683835

wow what a mess. thank god your mom was NOT hurt as I was ans some of the other people on here.

pride just does :( NOT care

Anonymous
#623823

thw wheels you got were not teflon coated.Did you buy the chair from Drive or a distributor? drive is resposible but you should be talking with the oufit you got the chaie :) we had this happen an a whole house of carpet was replaced

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Review
#376091 Review #376091 is a subjective opinion of poster.
Loss
$200

Drive Medical in Atlanta, Georgia - The Tridentine power chair has no power

The Tridentine power chair has no power. It will not go up from my din to my living room. This the controls are very jerky. They said it was an outside chair in their ad. It will not go on grass. Or on rock path to my driveway. It has very little control from the joystick to the motors. On the rock path it just digs up the rocks very hard to control. In their ad they said it was seat was adjustable up-and-down it is not. I have a jazzy power chair that goes good outside will go up and down the ramps with no problem this drive power chair is the biggest piece of *** I have ever owned. The company will not do anything about it. This needs to get back to the company. Roy Glenn
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2 comments
Anonymous
#1112138

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

pattym
#683840

good luck getting them to take it back. :roll you can try and stop payment to get their attension :?

but if that does not work you have a paper weight. :cry

thank god you were NOT hurt as some of us were using pride products

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Review
#343373 Review #343373 is a subjective opinion of poster.
The pad for the leg rest was attached with a weak plastic part which sheared off after just a few months of normal use by a 140 lb. person. This was a very unsafe situation. The patient's leg fell through unexpectedly while being pushed in the chair, and her foot got...
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2 comments
Anonymous
#1112140

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

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#193364 Review #193364 is a subjective opinion of poster.
I have had many conversations with "Drive Medical" about the problem charging the batteries on the motorized wheel chair. They won't even look at it. They tell be now after a 4 month runaround, that I have to mail them the battery charger and if that is...
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6 comments
Anonymous
#1112141

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

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Review
#127981 Review #127981 is a subjective opinion of poster.
Loss
$1499
We bought a Drive 780 knee walker in January. Within 3 weeks, the brake cable broke at the handle. We returned the equipment for repair only to learn the health equipment provider had nothing to repair the knee walker with - Drive had not provided them with parts. So...
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29 comments
Anonymous
#1642421

Those are wheel locks, not brakes. And remember it may be called a knee scooter by some but it's a knee walker, it is meant to replace your injured foot or ankle leg for walking purposes.

go down a slope, you drag the so-called brakes a little bit and they'll do just fine. But yes on average the wheel locks on so many knee scooters really do suck. The dr790 is the is the best one of theirs and there is one by Roscoe that has a hub style brake that is far superior. Made in China by the lowest bidder, drive would rather sell you mediocre junk and give you free parts or take the risk then to risk what they might consider over engineering and wasting money on their end.

They think they are the Sony of DME equipment and they are really just the audiovox or Jensen. A great variety with a great presence and plenty of good products but they have their head so far up their own backsides that they don't even care about their brick-and-mortar stores enough to give them competitive pricing as compared to what Dr corporate sells to Amazon for. The medical supply house that I work for, we are washing our hands of drive as much as possible. No Grace no charity no consideration no respect to the brick-and-mortar guy in your hometown and mine where real people like to shop to see what they are buying and meet the person that might have to work on it and knows a little something about it.

And oh by the way, you bought possibly the worst most dangerous knee scooter in existence. A single-handed wheel lock,no handlebar style grips outside of the centerline of the knee walker to help you balance or steady, you can't even steer this thing so it's for going forward and backward. And you have to lean forward to use it! Tell me you went into the showroom and tested this and liked it?

Shame on whoever rented or sold this to you if you did it in person. Due diligence, my friend. Bad choice by you. That thing is a turd.

And that's being generous. I've managed to DME stores now and I never even blinked at that silly thing. In the age of the internet which is what? The last 15 or 20 years?

If you like to shop in-store, don't assume just because it's in store it's all that's available or that it's the best. it may just be what they get the best price on that they can make look attractive to you to Garner more sales at a proper margin.

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#119747 Review #119747 is a subjective opinion of poster.