Latest review first
SilversportII standard wheelchair: Only 2 weks old and the main weld that holds the front wheel assembly onto the chair frame broke and sent my mother tumbling out of the chair when it tipped over. The little metal brace support easily bent under the pressure. My mom...
My nebulizer failed under warrantee. I hecked with drive medical and was advised to return it to the selling vendor. I contacted them in Nov 2012. I returned it to them. I had not heard from them so after the holidays I called them ( Oxy Med Home Care, Trenton,nj. )...
Drive Medical - Don't Every Trust this company
Got my extremely disabled mother a wheelchair from these people. Right from the start the black wheels left black marks all over the carpet and lino. Phoned them and they were TOTALLY UNHELPFUL. Suggested my elderly father just get down and scrub the black marks off the carpets on a daily basis. Also said it was my parents fault as they had used the wheelchair outside - wheeling her from front door to car. What sort of company sells a wheelchair and then says it can't be used outside !! There is nothing on any paperwork/advert that says it is for indoor use only. These people are theives plain and simple - they've taken money from an elderly infirm couple and are now fobbing them off. Have now passed this to Trading Standards. Don't order from these people, they will cause nothing but stress and heartache for your family.
Drive Medical in Atlanta, Georgia - The Tridentine power chair has no power
The Tridentine power chair has no power. It will not go up from my din to my living room. This the controls are very jerky. They said it was an outside chair in their ad. It will not go on grass. Or on rock path to my driveway. It has very little control from the joystick to the motors. On the rock path it just digs up the rocks very hard to control. In their ad they said it was seat was adjustable up-and-down it is not. I have a jazzy power chair that goes good outside will go up and down the ramps with no problem this drive power chair is the biggest piece of *** I have ever owned. The company will not do anything about it. This needs to get back to the company. Roy Glenn
The pad for the leg rest was attached with a weak plastic part which sheared off after just a few months of normal use by a 140 lb. person. This was a very unsafe situation. The patient's leg fell through unexpectedly while being pushed in the chair, and her foot got...
I have had many conversations with "Drive Medical" about the problem charging the batteries on the motorized wheel chair. They won't even look at it. They tell be now after a 4 month runaround, that I have to mail them the battery charger and if that is...
We bought a Drive 780 knee walker in January. Within 3 weeks, the brake cable broke at the handle. We returned the equipment for repair only to learn the health equipment provider had nothing to repair the knee walker with - Drive had not provided them with parts. So...
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