Not resolved
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Value for money

Drive walker model number hx59jp product code 10257rd-1 bar code 2f1812500123 needs to be redesigned. it does not fold up small enough to fit In my car, it should have a soft basket not a hard one, it should have a full soft back rest not a roll bar, the seat is not wide enough for comfort, and should fold up with a grip on each side of the seat and push down on the seat to open, it does not fit through a regular bathroom door even folded.

Every time you fold it you have to take the basket off instead of having the basket fold with the chair, the wheels don't turn in, and its is heavy in weight and hard to lift, it is badly designed. Especially if you have arthritis of the hips, lower back, spine, and legs like I do. No walker should have a roll bar for a back rest no matter who makes it. That roll bar is not padded enough and it hurts.

I have to have 2 hip replacements and this is not the chair for that. It should never be sold or purchased at any cost.

Reason of review: Bad quality.

Monetary Loss: $20.

Preferred solution: tell Drive to go back to the drawing board and redesign it and make a better product.

I liked: Never will buy drive medical.

I didn't like: Worst design and badly priced, Terrible customer service, Irresponsible, Product itself.

  • Drive manufacturing mistakes
  • Drive Walker
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