Update by user Jul 19, 2013
pride medical STILL will NOT replace
still NOT returning emails
as stated before they do NOT care
Original review posted by user Jun 16, 2013
this BARATRIC walker/rollator has a lifetime warranty that states it will hold up to 500 pounds. well it will not. the frame bent the first time he used it to go to doctors appointment and now is unsafe to use and pride medical is not returning emails
guess they do NOT care if disabled,seniors get hurt or break a bone or their hips due to this.
disabled/seniors relay on their walkers. IF they give way they can get hurt or worst. Seniors are also on a fixed income and this cost 389.00[per prides web site]NOT cheap pride should replace/exchange this ASAP
Monetary Loss: $389.