Johnson City, Tennessee
Not resolved
1.0
Details
Reliability
0 comments

My mother ordered a Bathroom Safety Shower Tub Bench Chair, which is supposed to be durable and hold up to 400lbs. For the first month or so, the bench was great.

I put it together for her with ease, as there was simple thumb screws and click-adjusting legs. Recently, less than two months after purchasing this product, the legs have become uneven and the bench rocks due to the various leg heights. I have taken it apart and put it back together, testing it at each interval, to no avail. We can't figure out what has happened to this product.

I do know that for the money that is spent and the supposed quality of the Drive name, this bench should last way longer than two months.

The quality of the product is shoddy. I have not contacted customer service yet, but from reading these reviews, I am not looking forward to it and have doubts it will be a positive experience.

Product or Service Mentioned: Drive Medical Chair.

Reason of review: Bad quality.

Monetary Loss: $35.

Preferred solution: Full refund.

Drive Medical Cons: Poor quality product.

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