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Drive Medical in Burlington, Washington - Wheelchair with expandable seat

4.0
Details
Wheelchair that was an expandable 16” to18” seat. The expanded 18 “ Velcro portion of the seat does not stay secured and the velcro section comes undone. It is a poor design. What can be done to keep the seat expanded to18 “?
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Review
#1681933 Review #1681933 is a subjective opinion of poster.
Pros
  • Like the arms
Cons
  • Poor designed seat
  • Worst design and badly priced
Reason of review
Bad quality
Loss
$260
Preferred solution
Let the company propose a solution
Tags
  • Poor seating service

Drive Medical in Inglewood, California - Customer avoidance

You cannot imagine how your rude avoidance of direct conversation with customers is affecting your business. You do not appear to be an American company. I will check it out.
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Review
#1573893 Review #1573893 is a subjective opinion of poster.

Drive Medical in La Mirada, California - NEED REPLACEMENT OF A WARANTIED ROLLATOR

I LIKE MY OLD ROLLATOR, WHICH FITS ME FINE...BUT IT WAS REPLACED BY MY MEDICAL INSURANCE WITH ONE THAT IS NOT MY SIZE. I'M 79 YEARS OLD....IT WAS GIVEN BY MY S&G MEDICAL ....THE ROLLATOR IS MADE BY DRIVE AND HAS A LIFETIME WARRANTY ... BUT THEY CAN NOT SUPPLY ME ALL THE ELEMENTS THAT THIS OLD ROLLATOR I'M USING NOW HAS....I HAVEN'T USE IT SINCE WHEN IT WAS DELIVERED....CAN YOU REPLACE IT WITH ANOTHER WHICH FITS ME RIGT AND HAVE ALL THE ELEMENTS THAT I NEED....LIKE: ADJUSTABLE BACK REST....ADJUSTABLE HEIGHT AND ADJUSTABLE HANDLES WITH LEATHER (OR IS IT LEATHERETTE) SEAT AND A BURLAP (OR PURSE) BELOW THE SEAT?
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Review
#1525186 Review #1525186 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
1.0
Details
I was given a brand new Nitro rollator by my brother and within 8 mo. the handle broke off and caused me to fall and cut my forearm and the gagged edge. Customer service said I had to go through the store that sold it, but they don't do repairs on the products they...
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1 comment
Anonymous
#1112109

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

Review
#783017 Review #783017 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$400
Preferred solution
Let the company propose a solution

Update by user Jul 19, 2013

pride medical STILL will NOT replace

still NOT returning emails

as stated before they do NOT care

Original review posted by user Jun 16, 2013

this BARATRIC walker/rollator has a lifetime warranty that states it will hold up to 500 pounds. well it will not. the frame bent the first time he used it to go to...
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1 comment
Anonymous
#999555

Pride medical is a different company than Drive Medical. It`s like blaming Ford for a defective Chevrolet

Review
#419906 Review #419906 is a subjective opinion of poster.
Loss
$389