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I have an issue with Drive Medical UK office as they never reply to emails, there's never anyone to speak to when calling them and they never return my calls. UK Customer service is appalling and non existent. I am trying to obtain a new carry bag as mine is broken and...
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Anonymous
Fbeutler

My Drive Phoenix Scooter, still in warranty, hardly used, needs service. Your warranty, covering only parts, is wholly inadequate. The user--most often an elderly disabled per...

#977119
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I ordered via walmart on 25 Nov for this Drive Medical Folding Exercise Peddler with Electronic Display Sku: 6000194059425. And instead of sending the item to me, Drive Medical sent it to Walmart and Walmart never sent it. I called up Drive medical customer support and...
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1.4
I didn't like
  • No coordination of orders
  • Irresponsible
  • Bad logistics
#975062
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Seriously is dangerous, went to sit and chair rolled backwards. I fell hurting my back, head, both legs and arms. The wheel brake is faulty. I am now afraid to use this walker. I am waiting to see a back specialist. I am still having so much pain. I can hardly walk and...
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#933586
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DO NOT BUY Drive Medical's Voyager Pro Nebulizer. First, it is very difficult to assemble. Its parts do not fit together well and once in place, they are extremely difficult to remove for cleaning. To clean it, you are required to be extremely careful not to get liquid...
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1.3
#905470
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Resolved
Drive Medical - Stained Bedside Assist Rail
Drive Medical - Stained Bedside Assist Rail
The Bedside Assist Rail I bought from Drive Medical via e-bay was advertised as new. The picture on eBay shows clean white rails. However, the item I received has brown stains all over it (two lots of stain are pictured below). The stains do not come off and look...
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1.3
#891318
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I was considering the Duet Rollator Transport Chair but not anymore. I put my 82-year-old mother in the chair at the medical supply store and when she leaned forward the chair suddenly flipped forward sending her tumbling across the floor. She was sore from the fall...
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1.0
I didn't like
  • Defective mechanical parts
#882520
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Drive Medical - Walking Cane Review from Hagerstown, Maryland

Drive Medical - Walking Cane Review from Hagerstown, Maryland
Don't waste your money on the hurrycane they fall apart more than you think. My husband's fell apart in two places and instead of replacing it etc. They want us to pay $19.95 to pay for replacement piece of *** canes. The bungee cord broke in my husband's.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
#871604
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I purchased a bed from Prime Plus. About a month after, they were purchased by Drive. I went out of my way to avoid buying a low air loss bed/frame from Drive because I've heard such bad things, but once they bought out PrimePlus there was nothing I could do. ...
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1.0
Product
I didn't like
  • No resolution to concern
  • Customer service
#866994
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My mother ordered a Bathroom Safety Shower Tub Bench Chair, which is supposed to be durable and hold up to 400lbs. For the first month or so, the bench was great. I put it together for her with ease, as there was simple thumb screws and click-adjusting legs. ...
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1.0
I didn't like
  • Poor quality product
#835842
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My mother was thrown from the "Drive" walker on two occasions when a tiny bump was hit on carpet. The second time she was even holding on tightly when I was slowly pushing her on a sidewalk. The front wheels have no forgiveness. Now she is afraid to be pushed in it....
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Anonymous
Taylor

July 12, 2016 I was looking for recalls on the Drive Transport Chair/Rollator. Today I was thrown from my chair while my nurse was pushing me on the flat carpet! In my apartme...

#824172
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