Not resolved
7 comments

I received a pair of crutches from the urgent care office for a strained ankle. While walking ( crunching ) the crutch tips failed due to a missing washer.

My crutched collapsed and I now have a torn Achilles' tendon. I called to complain and was only offered properly manufactured crutch tips. The second crutch failed the same way. The first crutch failed less than 1 day after I received, the second failed less than 1 week of use.

I read the injury can take a year to never to completely heal.

I hope I can still hike with my kids. I'm only 25 and worried I will walk with a limp forever

  • Drive manufacturing mistakes
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1716421

If You want to know all about crutches then visit here: https://crutchesprices.com

Anonymous
#1716419

If You want to know all about crutches then visit here: CrutchesPrices.com

Anonymous
#1112125

Your satisfaction with our products is of utmost importance. Please allow us the opportunity to resolve this issue by contacting our company @ 877 224 0946. We look forward to hearing from you.

Sincerely,

Drive Devilbiss Healthcare

Anonymous
#1000934

Sorry to hear that. I would have hoped after I called to tell them their mistake they would implement some robust manufacturing otherwise the part is garenteed to fail shortly after you get the hang of walking with crutches.

Anonymous
#1000741

I had the same thing happen to me. Broken foot and leg and just wiped out when the end of the crutch failed.

I was going to the restroom in my home which is mostly carpeted.

When I got to the restroom, the metal end was exposed and down I went. I hurt my hand and my shoulder on my left side and my right leg and foot are now in severe pain again.

James Davidson

Anonymous
#683875

Agreed

pattym
#683827

you also got hurt we NEED to find a lawyer this company is NOT taking responability for their products