Contact Drive Medical Customer Service
Drive Medical Phone Numbers and Emails
Toll-Free Number:
- (866) 621-4933
Customer Service:
- (877) 224-0946
Headquarters:
-
(516) 998-4600
99 Seaview Boulevard Port Washington, NY 11050
Technical Support:
- (866) 621-4933
Drive Medical Emails:
Drive Medical Contact Information
Corporate Office Address:
Other Info (opening hours):
Business Account
Hours: 8:30 am - 8:00 pm (EST)
Fax:
Summary of Drive Medical Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Drive Medical Customer Service?
Product/ Service Question:
- “The slide to close chair blue streak wheel chair on right side is broken just received 6-14-21”
- “Defective”
- “Waljer broke”
Request for Information Question:
- “Need to know how to clean mattress and mattress cover from your insane”
- “How to lock axle on expedition seres wheelchair”
- “To find out about replacement bed mattress”
Return/ Replace Question:
- “Need a replacement partm”
- “Return items”
- “Return of bed”
Staff Question:
- “I need my home hospital bed serviced.”
- “Seeking service for transportation chair”
- “Customer service”
Shipping and Delivery Question:
- “Did not receive leg rests or leg extensions. I have m#silv÷rsport wheelchair "16 seat AP-SSP218DDA "16 250lb capacity.-”
- “Wrong commode being delivered”
- “Wrong product and wrong amount”
Payments and Charges Question:
- “Batteries won't charge and where is she real number located on cirrus Power Plus plush”
- “ROHO is flat. Was not given a lump at the time of discharge from rehab.”
- “Charger cord melted”
Activation/ Cancellation Question:
- “Order cancelled last week/received a tracking from UPS this morning saying delivery at 1:00 today????”
Cards Question:
- “Lost medical card menber”
Other Question:
- “Need repairs”
- “Pepper equipment”
- “Parts”
About
Shipping Service, Customer Care
Walker, Chair, Mobility Scooter
Pros: Never will buy drive medical, Variety of scooters, Three-wheel rollator, Rollator, Great rollator
Cons: Customer service, Bad design and not safe, Poor quality product, Defective mechanical parts, Worst design and badly priced
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Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company products are available at medical equipment retail locations, via a catalog, as well as online store.
Drive Medical is ranked 98 out of 660 in Medical Supplies and Equipment category
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