Contact Information

Drive Medical Phone Numbers

Toll-Free Number:

  • (866) 621-4933

Customer Service:

  • (877) 224-0946

Technical Support:

  • (866) 621-4933
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(516) 998-4601

Other Info:

Customer Service Department:
Hours: 8:30 am – 8:00 pm (EST)

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Summary of Drive Medical Customer Service Calls

02:56 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Drive Medical to Ask about:

Product/ Service Question:

  • “Broken wheelchair”
  • “I need a broke wheelchair serviced”
  • “Broken scooter”

Request for Information Question:

  • “Product question”
  • “Questions about my transport chair”
  • “To ask a question about my scooter that was purchashed from you all”

Staff Question:

  • “Seeking service for transportation chair”
  • “Customer service”
  • “I need my home hospital bed serviced.” , Review # 1545784

Return/ Replace Question:

  • “Need replacement keys”
  • “Wheelchair return”

Payments and Charges Question:

  • “When can you tell if your zoo scooter is charge”

Cards Question:

  • “Lost medical card menber”

Other Question:

  • “Item number”
  • “Default breaks”
  • “I was told that there was a recall on the Medical hospital beds”

Drive Medical Rating Stats

1.7 out of 5 stars
based on 21 reviews
See all 56 reviews

Rating trend


Top Drive Medical Services

Shipping Service, Customer Care

Top Drive Medical Products

Chair, Walker, Mattress

Drive Medical Pros and Cons

Pros: Never will buy drive medical, Three-wheel rollator, Never for american products

Cons: Terrible customer service, Bad design and not safe, Worst design and badly priced, Poor quality product, Irresponsible

Related Companies

The Hurrycane, The HurryRoll, DeVilbiss Healthcare


Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company products are available at medical equipment retail locations, via a catalog, as well as online store.

Drive Medical reviews and complaints

Drive Medical is ranked 94 out of 614 in Medical Supplies and Equipment category

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Drive Medical Stats

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