Drive Medical Phone Numbers and Emails

Toll-Free Number:

  • (866) 621-4933

Customer Service:

  • (877) 224-0946

Headquarters:

  • (516) 998-4600
    99 Seaview Boulevard Port Washington, NY 11050

Technical Support:

  • (866) 621-4933

Drive Medical Emails:

Customer Service
Return/ Cancelation Issues
Technical Support

Drive Medical Contact Information

Corporate Office Address:

Drive Medical
99 Seaview Boulevard
Port Washington, New York 11050
United States

Other Info (opening hours):

Business Account

Hours: 8:30 am - 8:00 pm (EST)

Fax:

+1(516) 998-4601
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Drive Medical Rating Based on 42 Reviews

Rating details

2.0
more details
Customer service
Value for money
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Drive Medical Customer Service Calls

479 TOTAL
CALLS
03:32 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Drive Medical Customer Service?

Product/ Service Question:

  • “I have a Drive model # AGF-3E and not working .”
  • “Broken rollator”
  • “Defective product”

Request for Information Question:

  • “Inquiry”
  • “Looking for replacement rear wheels for titan drive scooter”
  • “Question on my scooter/alarm”

Return/ Replace Question:

  • “To order replacement arm rests”
  • “Exchange Scooter for bigger model.”
  • “Need replacement keys”

Staff Question:

  • “Customer service”
  • “I need my home hospital bed serviced.”
  • “Seeking service for transportation chair”

Shipping and Delivery Question:

  • “Where is my scooter we ordered”
  • “Product not received”
  • “Did not receive leg rests or leg extensions. I have m#silv÷rsport wheelchair "16 seat AP-SSP218DDA "16 250lb capacity.-”

Payments and Charges Question:

  • “Batteries won't charge and where is she real number located on cirrus Power Plus plush”
  • “ROHO is flat. Was not given a lump at the time of discharge from rehab.”
  • “Charger cord melted”

Activation/ Cancellation Question:

  • “Order cancelled last week/received a tracking from UPS this morning saying delivery at 1:00 today????”

Cards Question:

  • “Lost medical card menber”

Other Question:

  • “Product found in bed of truck. Not mine”
  • “Missing parts”
  • “To pick up a bed”

About

Top Drive Medical Services

Customer Care, Shipping Service

Top Drive Medical Products

Walker, Chair, Mobility Scooter

Drive Medical Pros and Cons

Pros: Never will buy drive medical, Rollator, Variety of scooters, Three-wheel rollator, Great rollator

Cons: Customer service, Bad design and not safe, Poor quality product, Defective mechanical parts, Worst design and badly priced

Related Companies

Drive DeVilbiss Healthcare, The Hurrycane, The HurryRoll, Inspired by Drive, DeVilbiss Healthcare

Summary

Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company products are available at medical equipment retail locations, via a catalog, as well as online store.

Drive Medical reviews and complaints

Drive Medical is ranked 83 out of 697 in Medical Supplies and Equipment category

Payment Methods

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