Drive Medical Phone Numbers and Emails

Toll-Free Number:

  • (866) 621-4933

Customer Service:

  • (877) 224-0946

Headquarters:

  • (516) 998-4600
    99 Seaview Boulevard Port Washington, NY 11050

Technical Support:

  • (866) 621-4933

Drive Medical Emails:

Customer Service
Return/ Cancelation Issues
Technical Support

Drive Medical Contact Information

Corporate Office Address:

Drive Medical
99 Seaview Boulevard
Port Washington, New York 11050
United States

Other Info (opening hours):

Business Account

Hours: 8:30 am - 8:00 pm (EST)

Fax:

+1(516) 998-4601
Edit Business Info

Drive Medical Rating Based on 41 Reviews

Rating details

1.9
more details
Customer service
Value for money
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Drive Medical Customer Service Calls

311 TOTAL
CALLS
03:32 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Drive Medical Customer Service?

Product/ Service Question:

  • “Broken scooter”
  • “Walker not working”
  • “Medical bed broken”

Request for Information Question:

  • “To find out about replacement bed mattress”
  • “Questions about hospital equipment”
  • “Information regarding faulty parts”

Return/ Replace Question:

  • “Return of bed”
  • “I need to replace two black rubber washers for the two front wheels of my mother's Drive rollator she bought 4 years ago.”
  • “I need a wheelchair replacement part”

Staff Question:

  • “I need my home hospital bed serviced.”
  • “Seeking service for transportation chair”
  • “Customer service”

Shipping and Delivery Question:

  • “Did not receive leg rests or leg extensions. I have m#silv÷rsport wheelchair "16 seat AP-SSP218DDA "16 250lb capacity.-”
  • “Wrong commode being delivered”
  • “Wrong product and wrong amount”

Payments and Charges Question:

  • “ROHO is flat. Was not given a lump at the time of discharge from rehab.”
  • “Charger cord melted”
  • “When can you tell if your zoo scooter is charge”

Activation/ Cancellation Question:

  • “Order cancelled last week/received a tracking from UPS this morning saying delivery at 1:00 today????”

Cards Question:

  • “Lost medical card menber”

Other Question:

  • “Repair”
  • “I received the wrong mattress purchased through Amazon”
  • “To pick up a hoyer lift, that is no longer needed”

About

Top Drive Medical Services

Shipping Service, Customer Care

Top Drive Medical Products

Walker, Chair, Mobility Scooter

Drive Medical Pros and Cons

Pros: Never will buy drive medical, Variety of scooters, Three-wheel rollator, Rollator, Great rollator

Cons: Customer service, Bad design and not safe, Poor quality product, Defective mechanical parts, Worst design and badly priced

Related Companies

Drive DeVilbiss Healthcare, The Hurrycane, The HurryRoll, Inspired by Drive, DeVilbiss Healthcare

Summary

Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company products are available at medical equipment retail locations, via a catalog, as well as online store.

Drive Medical reviews and complaints

Drive Medical is ranked 97 out of 620 in Medical Supplies and Equipment category

Payment Methods

PayPalVISA

Edit Description

Compare Drive Medical To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Golden Technologies
17 reviews
2.4
Ashley Furniture
3164 reviews
1.8

Drive Medical Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Drive Medical? What happened? What can we help you with?
Submit review Don't show this popup