Contact Information

Drive Medical Phone Numbers

Toll-Free Number:

  • (866) 621-4933

Customer Service:

  • (877) 224-0946

Technical Support:

  • (866) 621-4933
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Currently you can call only US numbers.

Fax:

(516) 998-4601

Other Info:

Customer Service Department:
Hours: 8:30 am – 8:00 pm (EST)

Help in Social Networks:

Summary of Drive Medical Customer Service Calls

156 TOTAL
CALLS
23% SUCCESSFUL
CONNECTIONS
03:32 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Drive Medical to Ask about:

Product/ Service Question:

  • “Broke Machine” , Review # 1667562
  • “Broken scooter”
  • “Broken wheelchair”

Request for Information Question:

  • “Questions about my transport chair” , Review # 1664730
  • “Ask about a particular rollator”
  • “Product question”

Staff Question:

  • “Seeking service for transportation chair”
  • “Customer service”
  • “I need my home hospital bed serviced.” , Review # 1545784

Return/ Replace Question:

  • “Wheelchair return”
  • “Need replacement keys”

Shipping and Delivery Question:

  • “Parts delivered for Scout4 scooter” , Review # 1670940

Activation/ Cancellation Question:

  • “Order cancelled last week/received a tracking from UPS this morning saying delivery at 1:00 today????”

Payments and Charges Question:

  • “When can you tell if your zoo scooter is charge”

Cards Question:

  • “Lost medical card menber”

Other Question:

  • “Need equipment”
  • “Pick up supplies”
  • “Walker”

Drive Medical Rating Stats

1.8 out of 5 stars
based on 28 reviews
See all 68 reviews

Rating trend

About

Top Drive Medical Services

Customer Care, Shipping Service

Top Drive Medical Products

Chair, Walker, Mobility Scooter

Drive Medical Pros and Cons

Pros: Never will buy drive medical, Great ideas, Three-wheel rollator, Never for american products, Like the arms

Cons: Bad design and not safe, Terrible customer service, Poor quality product, Worst design and badly priced, Sucks

Related Companies

The Hurrycane, The HurryRoll, DeVilbiss Healthcare

Summary

Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company products are available at medical equipment retail locations, via a catalog, as well as online store.

Drive Medical reviews and complaints

Drive Medical is ranked 86 out of 627 in Medical Supplies and Equipment category

Payment Methods

PayPal

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