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Summary of Drive Medical Customer Service Calls

26 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
03:05 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Drive Medical to Ask about:

Product/ Service quality:

  • “My ZOOMME3 IS Broke”

Cards:

  • “Lost medical card menber”

Other:

  • “Rollator problems”
  • “Trouble with hospital bed. Does not adjust head rest.”
  • “Need a new wheelchair”

About Drive Medical

Top 5 Drive Medical Services

Shipping Service, Customer Care

Top 5 Drive Medical Products

Chair, Walker, Bed Assist Rail, 18018 Nebulizer, Walking Cane

Top 5 Likes about Drive Medical

Never will buy drive medical, Three-wheel rollator, Never for american products

Top 5 Dislikes about Drive Medical

Bad design and not safe, Terrible customer service, Bad logistics, Worst design and badly priced, Sucks

Summary

Drive Medical is a privately-owned company founded in 2000. The company operates its main offices in Port Washington, New York, US with 3 principal subsidiaries based in Atlanta, Georgia, Pico Rivera, California and Hauppauge, New York. Company manufactures a huge range of medical equipment such as mobility products, power operated wheelchairs, respiratory equipment, wheelchairs, self assist products, sleep surfaces and pressure prevention products, bariatric products, etc. Besides the USA, the company also maintains operations in Canada, the UK, Germany, Romania, China and Taiwan. The company’s products are available at medical equipment retail locations, via a catalog, as well as online store.

Drive Medical reviews and complaints

Drive Medical is ranked 69 out of 1152 in Health and Beauty category

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