Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

on 2-14-17 i ordered and received 4 days later a drive medical spitfire scout upon inspection of box every thing was good.when i opened the box in the middle on the very bottom lay a piece of plastic. after assembly the steering would only turn left , after checking the lift handle for the front was broken plus the hangers for the front cover were broken.cant say for sure but looks as someone threw broken pieces in box and shipped it.

i like the machine .put new home made metal braces on it works good. just for price you think some one would send an unbroken product.

Product or Service Mentioned: Drive Medical Scout 4 Mobility Scooter.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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