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Drive Medical in Cape Coral, Florida - Parts delivered for Scout4 scooter

3.0
Details
Have account with Hoveround 879542.So far I recieved 2 rear wheels delivered to me are all parts coming to my address?I never was notified of any packages/Parts being shipped to me
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Review
#1670940 Review #1670940 is a subjective opinion of poster.
Cons
  • Bad design and not safe
Reason of review
Poor customer service

Drive Medical in Miami, Florida - Bed rails For drive hospital bed

How much for the bed rails for the drive hospital bed
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Review
#1567744 Review #1567744 is a subjective opinion of poster.

Drive Medical in Cocoa, Florida - Broken scooter

Passing over threshold of door, scooter knocked off and could not be restarted
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Review
#1533362 Review #1533362 is a subjective opinion of poster.
Reason of review
Bad quality

Drive Medical in Naples, Florida - Wheelchair needs to be fixed

1.0
Details
Right hand brake assembly does not work very loose cannot be tightened chair is a cruiser lll
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Review
#1500631 Review #1500631 is a subjective opinion of poster.

Drive Medical in Tampa, Florida - Rollatorneeds to be fixed

Humana gold plus insurance sent walker... Wheel fell off
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Review
#1363909 Review #1363909 is a subjective opinion of poster.
1.3
Details
DO NOT BUY Drive Medical's Voyager Pro Nebulizer. First, it is very difficult to assemble. Its parts do not fit together well and once in place, they are extremely difficult to remove for cleaning. To clean it, you are required to be extremely careful not to get liquid...
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Review
#905470 Review #905470 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
We bought a Drive 780 knee walker in January. Within 3 weeks, the brake cable broke at the handle. We returned the equipment for repair only to learn the health equipment provider had nothing to repair the knee walker with - Drive had not provided them with parts. So...
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29 comments
Anonymous
#1642421

Those are wheel locks, not brakes. And remember it may be called a knee scooter by some but it's a knee walker, it is meant to replace your injured foot or ankle leg for walking purposes.

go down a slope, you drag the so-called brakes a little bit and they'll do just fine. But yes on average the wheel locks on so many knee scooters really do suck. The dr790 is the is the best one of theirs and there is one by Roscoe that has a hub style brake that is far superior. Made in China by the lowest bidder, drive would rather sell you mediocre junk and give you free parts or take the risk then to risk what they might consider over engineering and wasting money on their end.

They think they are the Sony of DME equipment and they are really just the audiovox or Jensen. A great variety with a great presence and plenty of good products but they have their head so far up their own backsides that they don't even care about their brick-and-mortar stores enough to give them competitive pricing as compared to what Dr corporate sells to Amazon for. The medical supply house that I work for, we are washing our hands of drive as much as possible. No Grace no charity no consideration no respect to the brick-and-mortar guy in your hometown and mine where real people like to shop to see what they are buying and meet the person that might have to work on it and knows a little something about it.

And oh by the way, you bought possibly the worst most dangerous knee scooter in existence. A single-handed wheel lock,no handlebar style grips outside of the centerline of the knee walker to help you balance or steady, you can't even steer this thing so it's for going forward and backward. And you have to lean forward to use it! Tell me you went into the showroom and tested this and liked it?

Shame on whoever rented or sold this to you if you did it in person. Due diligence, my friend. Bad choice by you. That thing is a turd.

And that's being generous. I've managed to DME stores now and I never even blinked at that silly thing. In the age of the internet which is what? The last 15 or 20 years?

If you like to shop in-store, don't assume just because it's in store it's all that's available or that it's the best. it may just be what they get the best price on that they can make look attractive to you to Garner more sales at a proper margin.

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Review
#119747 Review #119747 is a subjective opinion of poster.