Drive Medical Reviews and Complaints
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1
ISSUE RESOLVED
68
TOTAL REVIEWS
$49.8K
CLAIMED LOSSES
$2.2K
AVG LOSS
16.5K
PAGE VIEWS
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Ask a Question About Drive Medical
Cons
- Bad design and not safe
- Terrible customer service
- Poor quality product
Pros
- Never will buy drive medical
- Great ideas
- Three-wheel rollator
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Drive Medical - Product sucks
I purchased a gel overlay for my disabled sons bed through amazon, after having it 5 months the gel sunk in thr middle and all they will offer me is a replacement. Their product sucks and i dont want a replacement. Cant get the $94 back that i paid for it.
Review
Cons
- Poor quality product
- Horrible product
- Sucks
Reason of review
Bad quality
Loss
$94
Preferred solution
Full refund
Drive Medical in Burlington, Washington - Wheelchair with expandable seat
Wheelchair that was an expandable 16” to18” seat. The expanded 18 “ Velcro portion of the seat does not stay secured and the velcro section comes undone. It is a poor design. What can be done to keep the seat expanded to18 “?
Review
Pros
- Like the arms
Cons
- Poor designed seat
- Worst design and badly priced
Reason of review
Bad quality
Loss
$260
Preferred solution
Let the company propose a solution
Tags
Drive Medical in Lorain, Ohio - My rolaor brakes not working
One of the brake cords is hanging out and i dont have brakes on my rollator
Review
Drive Medical in Cape Coral, Florida - Parts delivered for Scout4 scooter
Have account with Hoveround 879542.So far I recieved 2 rear wheels delivered to me are all parts coming to my address?I never was notified of any packages/Parts being shipped to me
Review
Cons
- Bad design and not safe
Reason of review
Poor customer service
Drive Medical in Lorain, Ohio - My rolaor brakes not working
Telling me i got to take too bike shop im disabled the wire just needs tightened i havent had it that long i feel someone should beable to come to my home repair im chemopatient need fixed i pd too much for this
Review
Drive Medical in Lorain, Ohio - My rolaor brakes not working
Telling me i got to take too bike shop im disabled the wire just needs tightened i havent had it that long i feel someone should beable to come to my home repair im chemopatient need fixed i pd too much for this
Review
Product
Drive Medical in Pittsburgh, Pennsylvania - Broke Machine
Disconnected by representation on the phone
Review
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Drive Medical in Yonkers, New York - Questions about my transport chair
I want to buy a power scooter and im torn between the scout or spitfire model. Its for a person that is missing one leg and the terrain in his neighborhood is not great. Please help me out here.
Review
Drive Medical - Wheels issues
Wheels, bearings broke. Item received late March 2019, gently used. Photos will not upload. 304-622-1195
Review
Pros
- Never will buy drive medical
Cons
- Defective mechanical parts
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Repair options or replacement
Tags
Drive Medical in Atlanta, Georgia - Can't get any help with a guaranteed product
My rollator just a year and half old the welding broke. Life time warranty. Cannot talk to anyone in customer service. Order a new one and missing a screw cap on the back strap adjustment. Didn't notice an. It caused me to injure my arm. The money I spent has been hardest because I am on a limited income. Very unhappy Glenda Farmer
Review
Product
Pros
- Great ideas
Cons
- Poor quality product
Reason of review
Damaged or defective
Loss
$239
Preferred solution
Full refund
Tags
Drive Medical in Rochester, Michigan - Order cancelled
Received a tracking # today from UPS and my order was cancelled last week. Lowe’s called you and verified the cancellation??? Call at 817-888-2206.
Review
Product
Reason of review
Poor customer service
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