
Drive Medical
Drive Medical Reviews
Faulty mattress
User's recommendation: Don't use you. Finda d ifferent company.
Sent a rooster walker that is unusable. It “ pops a wheelie” when you try to walk with is. It is unbalanced and it’s height is for a midget.
User's recommendation: Don’t buy this product.
Help with Transport Chair
User's recommendation: Drive has great products!
- Ease of use
- Rollator
I need my drive walker under warranty I can’t seem to speak to anybody
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Verified Reviewer New ReviewerDriver brake replacement
User's recommendation: I'm a virgin user so no recommendations.
Delivery time
User's recommendation: Do not but directly from Drive.
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Verified Reviewer New ReviewerThe walker broke as my brother sat on it.
- Bad design and not safe
Extra items
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Verified Reviewer New ReviewerFell with Winnie Walker
User's recommendation: Very Dangerous Rollator...don’t buy it.
Companies Similar to Drive Medical
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBattery will not hold charge.
Within 30 minutes of completing my complaint on this site, I received a call from a technician at Drive Medical. He explained that all the phones are down at the company.
Ordinarily I would be able to contact customer service w/o a problem. The tech was very apologetic, patient and kind.He assessed my problem whileI I operated the scooter and determined it was a battery problem. The moment company communication is back and working, he promised to send me a new battery pack and also send a technician to install.....because I am 90 years old and unable to do it myself. This is all under my warranty!!
The tech also gave me his direct phone number at the end of our conversation.I am impressed!! Will update again when the promise is actually fulfilled.
User's recommendation: The sooter is fine, but the this company has terrible customer support. I have called every phone number I could find to get help w/o success. Their website is no better.
- Scooter seems to be a good product
- Maker
- Has terrible customer service
- Drive medical
By cycle could not be folded.
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Verified Reviewer New ReviewerTroubleshooting scout scooter
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Verified Reviewer New Reviewer
I never heard from Drive about this issue. I have still another rollator that needs a new bake system but I don't suppose I could expect help if needed.