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Drive Medical
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Verified ReviewerThe walker broke as my brother sat on it.
- Bad design and not safe
Delivery time
User's recommendation: Do not but directly from Drive.
Extra items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFell with Winnie Walker
User's recommendation: Very Dangerous Rollator...don’t buy it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBattery will not hold charge.
Within 30 minutes of completing my complaint on this site, I received a call from a technician at Drive Medical. He explained that all the phones are down at the company.
Ordinarily I would be able to contact customer service w/o a problem. The tech was very apologetic, patient and kind.He assessed my problem whileI I operated the scooter and determined it was a battery problem. The moment company communication is back and working, he promised to send me a new battery pack and also send a technician to install.....because I am 90 years old and unable to do it myself. This is all under my warranty!!
The tech also gave me his direct phone number at the end of our conversation.I am impressed!! Will update again when the promise is actually fulfilled.
User's recommendation: The sooter is fine, but the this company has terrible customer support. I have called every phone number I could find to get help w/o success. Their website is no better.
- Scooter seems to be a good product
- Maker
- Has terrible customer service
- Drive medical
By cycle could not be folded.
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Verified ReviewerTroubleshooting scout scooter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhoenix hd 3 if you want to use scooter for outings IE Disney amusement parks zoo or anything like that don't get this scooter add states15 mile range I can't get 2 miles. Old pride gogo went2 2 days
Improve your customer services, your contacts are horrible can not get through
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Verified ReviewerBuyers beware
Drive Medical Scooter Spitfire is a NO GO! Two months and countering... damaged merchandise and incorrectly replacements sent to correct the matter...
- Defective mechanical parts
- Customer service
- Irresponsible
No matter how i try i can't find a trouble site help for bobcat xt4 scooter
great products but very bad tech help, customer service is o.k. i need this for movement. my son will fix this if they had troubleshooting help
- Variety of scooters
- Great rollator
- Three-wheel rollator
Product question
Defective Rollator
Defective Rollator
Nebulizer isn't working.
Need new wheelchair and bed
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