Drive Medical Reviews and Complaints
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1
ISSUE RESOLVED
56
TOTAL REVIEWS
$48.4K
CLAIMED LOSSES
$2.7K
AVG LOSS
15.6K
PAGE VIEWS
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Cons
- Terrible customer service
- Bad design and not safe
- Worst design and badly priced
Pros
- Never will buy drive medical
- Three-wheel rollator
- Never for american products
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Drive Medical - Wheelchair broke after 10 uses
We use the chair for my wife ocassionally and went on an uneven surface the front wheel and fork bent right over and she almost went head 1st on the pavement. Very unsafe. Called customer service and she said that part was a wear item and covered 60 days.... all i can say is wow. Way to take care of the diabled. Wont use the company again.
Review
Product
Screws fell out ofDrive Medical Super Light, Folding Transport Chair with Carry Bag, Blue
I was pushing my 94 year old mother in the folding transport chair and the chair began collapsing. The screws had fallen out and arm that screws to the back legs was hanging down and now supporting the chair. The plastic washers were also off. Can you send replacement screws, nuts and washers for both sides.
Review
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Drive Medical - i orderd a roller walker on july 10 and it was suppose to be deliverd july 22..still didnt receive it
i ordered a bariatric roller walker on july 10 and it stated it would be delivered on july 22...ordered off walmart.com and still never received it..called walmart customer service and they tried calling drive medical as i did several attempts with no answer ...........................email is pigletville02@verizon.net if you can contact me via email or phone no provided as to what is going on...thank you
Review
Drive Medical - Customer avoidance
You cannot imagine how your rude avoidance of direct conversation with customers is affecting your business. You do not appear to be an American company. I will check it out.
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Drive Medical - Bed rails For drive hospital bed
How much for the bed rails for the drive hospital bed
Review
odyssey gt disability scooters there junk. fuolets info claim 2year waratey come find out 14 mouths discontnud goes 22 miles there claim goes only 3-4 miles seems to over heat even in cool weather june 2019 about15 day batteries nut new with unit dearler change out...
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Review
Product
Drive Medical - Trouble registering my scooter online. Called customer service. Couldn't get a person to answer
Trying to register my scooter so I can purchase attachments. Tried website kept getting server error. Called customer service literally got NO customer swrvice. Cant get anyone to answef
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Product
Drive Medical - I need my home hospital bed serviced.
The air mattress is not blowing up
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Product
Reason of review
Damaged or defective
Drive Medical - New wheelchair broke
Put new wheelchair in car trunk, & when took it out would not unfold, except with`out using a lot of force. Even @ that it would not unfold flat. I got the silver sport 2, because it was supposedly more heavy duty then my drive blue streak, that had the same thing happen to it. I contacted spin life who I bought it through, and they said they'd call me back after they contacted drive, but they never called back. JoAnn
Review
Product
Cons
- Poor quality product
- Terrible customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
Drive Medical - Seeking service for transportation chair
I have a chair that needs repai
Review
Product
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
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