Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Most Helpful

Drive Medical - Product sucks

2.3
Details
Drive Medical - Product sucks
Drive Medical - Product sucks
I purchased a gel overlay for my disabled sons bed through amazon, after having it 5 months the gel sunk in thr middle and all they will offer me is a replacement. Their product sucks and i dont want a replacement. Cant get the $94 back that i paid for it.
View full review
Review
#1663993 Review #1663993 is a subjective opinion of poster.
Cons
  • Poor quality product
  • Horrible product
  • Sucks
Reason of review
Bad quality
Loss
$94
Preferred solution
Full refund

Drive Medical in Burlington, Washington - Wheelchair with expandable seat

4.0
Details
Wheelchair that was an expandable 16” to18” seat. The expanded 18 “ Velcro portion of the seat does not stay secured and the velcro section comes undone. It is a poor design. What can be done to keep the seat expanded to18 “?
View full review
Review
#1681933 Review #1681933 is a subjective opinion of poster.
Pros
  • Like the arms
Cons
  • Poor designed seat
  • Worst design and badly priced
Reason of review
Bad quality
Loss
$260
Preferred solution
Let the company propose a solution
Tags
  • Poor seating service

Drive Medical in Lorain, Ohio - My rolaor brakes not working

3.4
Details
Drive Medical - My rolaor brakes not working
One of the brake cords is hanging out and i dont have brakes on my rollator
View full review
Review
#1676506 Review #1676506 is a subjective opinion of poster.

Drive Medical in Cape Coral, Florida - Parts delivered for Scout4 scooter

3.0
Details
Have account with Hoveround 879542.So far I recieved 2 rear wheels delivered to me are all parts coming to my address?I never was notified of any packages/Parts being shipped to me
View full review
Review
#1670940 Review #1670940 is a subjective opinion of poster.
Cons
  • Bad design and not safe
Reason of review
Poor customer service

Drive Medical in Lorain, Ohio - My rolaor brakes not working

Telling me i got to take too bike shop im disabled the wire just needs tightened i havent had it that long i feel someone should beable to come to my home repair im chemopatient need fixed i pd too much for this
View full review
Review
#1668703 Review #1668703 is a subjective opinion of poster.

Drive Medical in Lorain, Ohio - My rolaor brakes not working

Drive Medical - My rolaor brakes not working
Telling me i got to take too bike shop im disabled the wire just needs tightened i havent had it that long i feel someone should beable to come to my home repair im chemopatient need fixed i pd too much for this
View full review
Review
#1668700 Review #1668700 is a subjective opinion of poster.

Drive Medical in Pittsburgh, Pennsylvania - Broke Machine

Disconnected by representation on the phone
View full review
Review
#1667562 Review #1667562 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Drive Medical in Yonkers, New York - Questions about my transport chair

I want to buy a power scooter and im torn between the scout or spitfire model. Its for a person that is missing one leg and the terrain in his neighborhood is not great. Please help me out here.
View full review
Review
#1664730 Review #1664730 is a subjective opinion of poster.

Drive Medical - Wheels issues

1.0
Details
Wheels, bearings broke. Item received late March 2019, gently used. Photos will not upload. 304-622-1195
View full review
Review
#1662652 Review #1662652 is a subjective opinion of poster.
Pros
  • Never will buy drive medical
Cons
  • Defective mechanical parts
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Repair options or replacement
Tags
  • Bad Customer Support

Drive Medical in Atlanta, Georgia - Can't get any help with a guaranteed product

1.4
Details
My rollator just a year and half old the welding broke. Life time warranty. Cannot talk to anyone in customer service. Order a new one and missing a screw cap on the back strap adjustment. Didn't notice an. It caused me to injure my arm. The money I spent has been hardest because I am on a limited income. Very unhappy Glenda Farmer
View full review
Review
#1657588 Review #1657588 is a subjective opinion of poster.
Pros
  • Great ideas
Cons
  • Poor quality product
Reason of review
Damaged or defective
Loss
$239
Preferred solution
Full refund
Tags
  • Bad Customer Support

Drive Medical in Rochester, Michigan - Order cancelled

Received a tracking # today from UPS and my order was cancelled last week. Lowe’s called you and verified the cancellation??? Call at 817-888-2206.
View full review
Review
#1656168 Review #1656168 is a subjective opinion of poster.
Reason of review
Poor customer service