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Drive Medical - Product sucks

2.3
Details
Drive Medical - Product sucks
Drive Medical - Product sucks
I purchased a gel overlay for my disabled sons bed through amazon, after having it 5 months the gel sunk in thr middle and all they will offer me is a replacement. Their product sucks and i dont want a replacement. Cant get the $94 back that i paid for it.
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Review
#1663993 Review #1663993 is a subjective opinion of poster.
Cons
  • Poor quality product
  • Horrible product
  • Sucks
Reason of review
Bad quality
Loss
$94
Preferred solution
Full refund

Drive Medical in Lorain, Ohio - My rolaor brakes not working

3.4
Details
Drive Medical - My rolaor brakes not working
One of the brake cords is hanging out and i dont have brakes on my rollator
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Review
#1676506 Review #1676506 is a subjective opinion of poster.

Drive Medical in Burlington, Washington - Wheelchair with expandable seat

4.0
Details
Wheelchair that was an expandable 16” to18” seat. The expanded 18 “ Velcro portion of the seat does not stay secured and the velcro section comes undone. It is a poor design. What can be done to keep the seat expanded to18 “?
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Review
#1681933 Review #1681933 is a subjective opinion of poster.
Pros
  • Like the arms
Cons
  • Poor designed seat
  • Worst design and badly priced
Reason of review
Bad quality
Loss
$260
Preferred solution
Let the company propose a solution
Tags
  • Poor seating service

Drive Medical in Cape Coral, Florida - Parts delivered for Scout4 scooter

3.0
Details
Have account with Hoveround 879542.So far I recieved 2 rear wheels delivered to me are all parts coming to my address?I never was notified of any packages/Parts being shipped to me
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Review
#1670940 Review #1670940 is a subjective opinion of poster.
Cons
  • Bad design and not safe
Reason of review
Poor customer service

Drive Medical - Worst experience ever

1.4
Details
Bought the top of the line carbon fiber rollator and that’s when the problems began. I had to replace wheel bearings due to the front wheel coming unbolted. Took it to the local dealer and he went to bat trying to get the part replaced at Drives expense. They fought it for over a week with no response from Drive. I tried from a customers point of view with zero luck. These folks are masters at using an auto attendant and voice mail to avoid direct customer contact. I would suggest if buying a rollator you exhaust all other sources before turning to Drive.
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Review
#1655636 Review #1655636 is a subjective opinion of poster.
Pros
  • Great ideas
Cons
  • Horrible product
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Support
  • Drive Walker
  • Online Buy

Drive Medical - Wheels issues

1.0
Details
Wheels, bearings broke. Item received late March 2019, gently used. Photos will not upload. 304-622-1195
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Review
#1662652 Review #1662652 is a subjective opinion of poster.
Pros
  • Never will buy drive medical
Cons
  • Defective mechanical parts
Reason of review
Damaged or defective
Loss
$180
Preferred solution
Repair options or replacement
Tags
  • Bad Customer Support

Drive Medical in Atlanta, Georgia - Can't get any help with a guaranteed product

1.4
Details
My rollator just a year and half old the welding broke. Life time warranty. Cannot talk to anyone in customer service. Order a new one and missing a screw cap on the back strap adjustment. Didn't notice an. It caused me to injure my arm. The money I spent has been hardest because I am on a limited income. Very unhappy Glenda Farmer
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Review
#1657588 Review #1657588 is a subjective opinion of poster.
Pros
  • Great ideas
Cons
  • Poor quality product
Reason of review
Damaged or defective
Loss
$239
Preferred solution
Full refund
Tags
  • Bad Customer Support

Drive Medical in Lorain, Ohio - My rolaor brakes not working

Drive Medical - My rolaor brakes not working
Telling me i got to take too bike shop im disabled the wire just needs tightened i havent had it that long i feel someone should beable to come to my home repair im chemopatient need fixed i pd too much for this
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Review
#1668700 Review #1668700 is a subjective opinion of poster.

Drive Medical in Pittsburgh, Pennsylvania - Broke Machine

Disconnected by representation on the phone
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Review
#1667562 Review #1667562 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Drive Medical in Yonkers, New York - Questions about my transport chair

I want to buy a power scooter and im torn between the scout or spitfire model. Its for a person that is missing one leg and the terrain in his neighborhood is not great. Please help me out here.
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Review
#1664730 Review #1664730 is a subjective opinion of poster.