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Drive Medical in Salt Lake City, Utah - New wheelchair broke

1.0
Details
Put new wheelchair in car trunk, & when took it out would not unfold, except with`out using a lot of force. Even @ that it would not unfold flat. I got the silver sport 2, because it was supposedly more heavy duty then my drive blue streak, that had the same thing happen to it. I contacted spin life who I bought it through, and they said they'd call me back after they contacted drive, but they never called back. JoAnn
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Review
#1545598 Review #1545598 is a subjective opinion of poster.
Cons
  • Poor quality product
  • Terrible customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Support
  • Drive Si8Lver Sport 2

Drive Medical in Columbus, Ohio - Seeking service for transportation chair

I have a chair that needs repai
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Review
#1535162 Review #1535162 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Drive Medical in Cocoa, Florida - Broken scooter

Passing over threshold of door, scooter knocked off and could not be restarted
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Review
#1533362 Review #1533362 is a subjective opinion of poster.
Reason of review
Bad quality

Drive Medical - Bath stool

i purchased the bath step stool n i do not like it it is to high for me i cannot take it back for a refund because i got it at shopko n they are going out of business can i get my money back from you nancy schoeffling@yahoo.com
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Review
#1530889 Review #1530889 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$33
Preferred solution
Full refund

Drive Medical in La Mirada, California - NEED REPLACEMENT OF A WARANTIED ROLLATOR

I LIKE MY OLD ROLLATOR, WHICH FITS ME FINE...BUT IT WAS REPLACED BY MY MEDICAL INSURANCE WITH ONE THAT IS NOT MY SIZE. I'M 79 YEARS OLD....IT WAS GIVEN BY MY S&G MEDICAL ....THE ROLLATOR IS MADE BY DRIVE AND HAS A LIFETIME WARRANTY ... BUT THEY CAN NOT SUPPLY ME ALL THE ELEMENTS THAT THIS OLD ROLLATOR I'M USING NOW HAS....I HAVEN'T USE IT SINCE WHEN IT WAS DELIVERED....CAN YOU REPLACE IT WITH ANOTHER WHICH FITS ME RIGT AND HAVE ALL THE ELEMENTS THAT I NEED....LIKE: ADJUSTABLE BACK REST....ADJUSTABLE HEIGHT AND ADJUSTABLE HANDLES WITH LEATHER (OR IS IT LEATHERETTE) SEAT AND A BURLAP (OR PURSE) BELOW THE SEAT?
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Review
#1525186 Review #1525186 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
My wife owned a New Drive RTL 12606 Shower Chair for about one month when the area where a leg plugs into, broke a part. She is well under the weight limit of the chair which is 300 LBS. (She is 170 LBS) We returned the chair to the retailer to exchange for an exact...
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Review
#1508507 Review #1508507 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Drive Medical in Naples, Florida - Wheelchair needs to be fixed

1.0
Details
Right hand brake assembly does not work very loose cannot be tightened chair is a cruiser lll
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Review
#1500631 Review #1500631 is a subjective opinion of poster.
1.1
Details
Drive walker model number hx59jp product code 10257rd-1 bar code 2f1812500123 needs to be redesigned. it does not fold up small enough to fit In my car, it should have a soft basket not a hard one, it should have a full soft back rest not a roll bar, the seat is not...
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Review
#1471231 Review #1471231 is a subjective opinion of poster.
Pros
  • Never will buy drive medical
Cons
  • Product itself
  • Terrible customer service
  • Worst design and badly priced
Reason of review
Bad quality
Loss
$20
Preferred solution
tell Drive to go back to the drawing board and redesign it and make a better product
Tags
  • Drive manufacturing mistakes
  • Drive Walker

Drive Medical - DRIVE DUET BRAKE CABLE REPLACEMENT

THE R.H. BRAKE CABLE NEEDS TO BE REPLACED ON MY 3 YR OLD DUET AND I HAVE NOT BEEN ABLE TO LOCATE A REPAIR FACILITY IN THE HINGHAM,MA LOCALE
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Review
#1457629 Review #1457629 is a subjective opinion of poster.

Drive Medical - Transfer tub bench

Srews will not stay tight and legs in back hold water and can not get clean
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Review
#1371163 Review #1371163 is a subjective opinion of poster.