Drive Medical Reviews and Complaints
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1
ISSUE RESOLVED
56
TOTAL REVIEWS
$48.4K
CLAIMED LOSSES
$2.7K
AVG LOSS
15.7K
PAGE VIEWS
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Cons
- Terrible customer service
- Bad design and not safe
- Worst design and badly priced
Pros
- Never will buy drive medical
- Three-wheel rollator
- Never for american products
Latest review first
- Latest review first
- Most helpful reviews first
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Drive Medical in Gatesville, Texas - Good good
MY ZOOME3 Is broke broke Zoome3
Review
I recently had major surgery on my ankle and have had to use the knee scooter due to being non-weight bearing for 6 weeks. I have fallen 5 times within 5 weeks. My first fall was not even 24 hours after surgery. I ended up in the ED 2 days in a row from the intense...
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Review
Product
Pros
- Never will buy drive medical
Cons
- Bad design and not safe
Reason of review
Bad quality
Loss
$10000
PATIENT NAME MARIA MADRIZ BACK IN 2015 MEDICARE PAID FOR A HOPITAL BED 1/2 RAILS BUT MY MOTHER NEED IT A FULL ELECTRIC WHICH I PAID $400.00 DOLLARS FOR FULL ELECTRIC UPGRADE FOR DAY ONE THE BED WAS MAKING A NOICE LIKE AN OLD TRACTOR I CONTATED DIAMON TO COMPLAINT BED...
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Review
Product
Cons
- Bad logistics
Reason of review
Bad quality
Loss
$1600
Preferred solution
replace the bed
Tags
Drive Medical - This will be the second time in a year that bearings have co
Second time I was walking down side walk, there was a small stone and the wheel caught it and I came to a very quick stop, the next day it felt funny and saw it was broke...not for sure what happened the first time.. at almost 83.00 a wheel they should hold up better...I am very depended on my walker to get around so having to hobble around with a cane is dangerous and very inconvenient...
Review
Product
Reason of review
Bad quality
on 2-14-17 i ordered and received 4 days later a drive medical spitfire scout upon inspection of box every thing was good.when i opened the box in the middle on the very bottom lay a piece of plastic. after assembly the steering would only turn left , after checking...
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Review
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
I have an issue with Drive Medical UK office as they never reply to emails, there's never anyone to speak to when calling them and they never return my calls. UK Customer service is appalling and non existent. I am trying to obtain a new carry bag as mine is broken and...
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Review
Service
Reason of review
Poor customer service
I ordered via walmart on 25 Nov for this Drive Medical Folding Exercise Peddler with Electronic Display Sku: 6000194059425. And instead of sending the item to me, Drive Medical sent it to Walmart and Walmart never sent it. I called up Drive medical customer support and...
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Review
Service
Cons
- No coordination of orders
- Terrible customer service
- Bad logistics
Reason of review
Order processing issue
Loss
$74
Tags
Seriously is dangerous, went to sit and chair rolled backwards. I fell hurting my back, head, both legs and arms. The wheel brake is faulty. I am now afraid to use this walker. I am waiting to see a back specialist. I am still having so much pain. I can hardly walk and...
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Review
Product
Reason of review
Dangerous
Loss
$25000
Preferred solution
May sue Manafacturer
Tags
DO NOT BUY Drive Medical's Voyager Pro Nebulizer. First, it is very difficult to assemble. Its parts do not fit together well and once in place, they are extremely difficult to remove for cleaning. To clean it, you are required to be extremely careful not to get liquid...
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Review
Product
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Resolved
The Bedside Assist Rail I bought from Drive Medical via e-bay was advertised as new. The picture on eBay shows clean white rails. However, the item I received has brown stains all over it (two lots of stain are pictured below). The stains do not come off and look...
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Review
Product
Reason of review
Damaged or defective
Loss
$99
Preferred solution
Full refund
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My Drive Phoenix Scooter, still in warranty, hardly used, needs service. Your warranty, covering only parts, is wholly inadequate. The user--most often an elderly disabled per...